Description

Responsible for dispatch operations, utilizing communications equipment to coordinate timely responses to medical emergencies and perform emergency medical call taking.

Essential Functions:

• Answers 911 and other emergency telephone lines from callers requesting medical assistance (20%)
• Monitors and controls the movement of ambulances (20%)
• Initiates Emergency Medical Dispatch procedures (20%)
• Gathers and prioritizes data received from emergency telephone contacts (10%)
• Receives reports and complaints and records pertinent information (10%)
• Maintains and distributes updates of hospital divert status changes (10%)
• Assist with orientation of new employees (10%)

***Generous evening, night & weekend shift differentials***

***All hires start at Paramedic Dispatcher 1. Career ladder progression includes job and pay advancement, upon successful completion of established training period, based on appropriate experience. Dispatcher 1: $32.18/hr - Sr. Dispatcher: $40.23/hr. 

Requirements

Education:

High School Diploma or GED required.

Work Experience:

• One year of public safety, 911 or emergency medical dispatching experience required,
  -OR-
• Two years of experience in emergency or non-emergency telephone public contact work, such as Police, Fire, medical inter-facility transfer dispatching or related experience required.
• One year of experience as an Emergency Medical Technician-Basic (EMT-B) on an ambulance preferred.

Licenses/Certifications:

• CPR, EMD, CJIS certifications must be obtained within one (1) month of hire.
• ICS 100, 200, 700, 800 Must be obtained within three (3) months of hire.