Company Profile
Mountain Valley Emergency Communications Center
Company Overview
The mission of the Mountain Valley Emergency Communications Center is to serve as the vital communications link between our citizens and our public safety agencies; to identify locations and public safety responses; to activate public safety services and provide communication support and coordination for all public safety efforts.
The Mountain Valley Emergency Communications Center strives to provide the most effective emergency communications possible. We attain this goal by attracting, training, and retaining the highly qualified and dedicated team members needed to provide these essential services.
Our strength and success is directly tied to the collective efforts of our public safety team members, who exemplify our core values of professionalism, respect, integrity, dedication, and excellence.
Company History
Established in 2014, the Borough of New Providence, City of Summit, and Township of Millburn combined their emergency dispatch centers to form Mountain Valley Emergency Communications Center, a unified public safety answering point serving all three jurisdictions.
The initial intent of the center was to provide:
A single emergency reporting point for all New Providence, Summit, and Millburn citizens
Centralized coordination of law enforcement, fire, and emergency medical service response
Consolidation of four independent dispatch systems
Enhancement of overall public safety functions
Mountain Valley Emergency Communications Center provides enhanced 9-1-1 telephone services, radio dispatching personnel, and equipment for the nine law enforcement, fire, and emergency medical service providers serving our three central New Jersey communities.
Today, Mountain Valley Emergency Communications Center is located in a secure area of the New Providence Municipal Center and has a staff of 24 personnel providing 24/7/365 emergency communications services to the community.
The operational funding for the center is provided by the three municipalities served and is based on a Joint Meeting Agreement established in 2014. Additional funding, when available, is provided through state and federal grants. The approximate annual operating budget of the center is $3.1M.